Exalo Media, located at ‘Company address’, is responsible for the processing of personal data as shown in this privacy statement.

Please note that this page is machine translated from Dutch to English. The original page can be foud by clicking here.
Exalo Media is operating under the law in The Netherlands.

Company Address

Exalo Media
Osingastate 13
8926 LK Leeuwarden
Phone: +31638278500
E-mail: info@exalo.nl

JJ de Wit is the Data Protection Officer of Exalo Media and can be contacted via info@exalo.nl


Personal data that we process

Exalo Media processes your personal data because you use our services and / or because you provide them yourself. Below is an overview of the personal data we process:

  • First and last name
  • Sex
  • E-mail address
  • IP address
  • Location data
  • Information about your activities on our website
  • Internet browser and device type

Special and / or sensitive personal data that we process

Our website and / or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we can not check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us via info@exalo.nl, then we will try to remove this information to the extent that this is within our capabilities.

For what purpose and on what basis we process personal data

Exalo Media processes your personal data for the following purposes:

  • You can call or e-mail if necessary to carry out our services
  • Exalo Media analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
  • Automated decision-making

Exalo Media does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions that are taken by computer programs or systems, without involving a person (for example, an Exalo Media employee). Exalo Media uses the following computer programs or systems: Google Analytics.

How long we store personal data

Exalo Media does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

  • Inactive accounts: 36 months
  • Orders with status ‘in treatment’: 3 days
  • Orders with status ‘failed’: 3 days
  • Orders with status ‘canceled’: 3 days
  • Orders with status ‘completed’: 18 months

Sharing personal data with third parties

Exalo Media only provides third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

Exalo Media uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Exalo Media uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work well and to optimize it.In addition, we place cookies that keep track of your browsing habits so that we can offer customized content and advertisements. On your first visit to our website we have already informed you about these cookies and asked permission for their placement. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Exalo Media and you have the right to data portability.

This means that you can submit a request to us to send the personal information we have in your computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@exalo.nl.

To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy.This is to protect your privacy. We respond as quickly as possible, but within four weeks, at your request. Exalo Media also wishes to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

Delete data

As a registered user you will find in the menu a link to a page on which you can delete your account and uploaded files yourself.

How we protect personal data

Exalo Media takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not secure or there are indications of abuse, please contact us at info@exalo.nl.

Exalo Media has taken the following measures to protect your personal data:

– TLS (formerly SSL) We send your data via a secure internet connection. You can see this at the address bar ‘https’ and the padlock in the address bar.