Senior Tech Product Manager – Marketing Rewards Platform Fultime

Founded in 1996 in Amsterdam, Booking.com has grown from a small Dutch start-up to one of the world’s leading digital travel companies. Part of Booking Holdings Inc. (NASDAQ: BKNG), Booking.com’s mission is to make it easier for everyone to experience the world.

By investing in technology that takes the friction out of travel, Booking.com seamlessly connects millions of travelers to memorable experiences, a variety of transportation options, and incredible places to stay – from homes to hotels, and much more. As one of the world’s largest travel marketplaces for both established brands and entrepreneurs of all sizes, Booking.com enables properties around the world to reach a global audience and grow their businesses.

At Booking.com, we are all involved in making hundreds of decisions every day. The decisions we make are a reflection of our values – they reflect what is important to us, both as individuals and as an organization.

Booking.com was recently ranked #3 in the https://www.ft.com/content/bd1b4158-09a7-11ea-bb52-34c8d9dc6d84 list of European employers, and we couldn’t be more proud. It’s a great recognition for our colleagues around the world, who effortlessly work to create a welcoming and open environment in which people can connect and learn from each other.

Senior Technical Product Manager – Rewards

At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food you sample. Through our products, partners and people, we can empower everyone to experience the world.

The Digital Marketing department’s mission is to be the experts in performance marketing. We deliver proven and effective performance marketing services to ensure that Booking.com can drive profitable growth through its marketing channels. One of these channels is ‘Rewards & Incentives’, which focuses on customer retention and acquisition through promotion constructs.

Within the Rewards & Incentives family, the Tech PM will be leading the Rewards Core team that operates at the heart of our promotion platform strategy. The team’s objective is to enable internal clients to reward customers via marketing campaigns through a feature-complete, self-service and stable rewards platform. You will be tackling multiple complex problems and collaborating across departments to enable new promotional capabilities and integrate services to provide an even better customer experience. The Tech PM is responsible for providing scalable, robust and reliable services powering booking.com funded promotions across the whole company.

Responsibilities

• Defining the vision (end goal, one year and beyond) and roadmap (how to achieve it, quarter-per-quarter) for the team.

• Working with internal clients to translate needs into development requirements that drive impact for the business.

• Owning the ideation, post mortem, prioritization, backlog, customer feedback loop processes.

• Guiding new features, systems and services from inception to launch while keeping (internal) customers at the center of everything.

• Measuring and reporting the team’s progress and impact to the business in a transparent and effective way. This includes defining key business and services success metrics, tracking them, and improving upon them.

• Using data to inform team priorities and decision making.

• Being the advocate for the team’s customers and stakeholders and keeping the track, customers, stakeholders, and the wider business up-to-date with team progress.

Requirements for the role

• At least 5 years of experience as a Technical Product Manager, domain experience in (travel) ecommerce is preferred.

• Since the product is a platform we are looking for a person with a strong technical background – enough to be comfortable with developing this critical service and translate tech insights into business opportunities. An engineering degree is preferred.

• Proven experience of working effectively with and communicating to a diverse set of stakeholders.

• Understand what an exceptional user experience entails and how to deliver it whilst balancing against other competing priorities.

• Be commercially aware and have a strategic mind, able to identify business opportunities and deliver against them.

• Have excellent communication skills and be able to communicate with all levels in the business.

• Be a highly motivated self-starter with a flexible, can-do attitude.

• Team player with a bottom-up ideation process.

• An analytical orientation and strong problem-solving skills demonstrated by the ability to structure issues and analyze alternative solutions.

• Able to understand and formulate meaningful business metrics.

• Fluent in the English language both spoken and written.

We offer

This role is open to worldwide candidates. We provide assistance for you and your family with a generous relocation package, ensuring a smooth transition to working and living in Amsterdam. We have successfully relocated thousands of technology professionals to Amsterdam.

• Headquarters located in one of the most vibrant cities in Europe: Amsterdam

• Performance-based company that offers 29 vacation days, career advancement, and lucrative compensation, including bonuses and stock potential

• Discount on Booking.com accommodations with the “Booking Deal” including other perks and benefits

• Company-sponsored family and social activities to help our employees become integrated with each other and Dutch culture

• Competence advancements via online resources, trainings, on-the-job opportunities, conferences and community initiatives

• Competitive compensation and benefits package

• Diverse, unique colleagues from every corner of the world

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Vacature Senior Tech Product Manager – Marketing Rewards Platform

• Vacature: Senior Tech Product Manager – Marketing Rewards Platform
• Werkgever: Booking.com
• Locatie: Amsterdam
• Datum vacatureplaatsing: 2022-03-14

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